Parking
Manage, configure, and report on your parking operations through OpsMan, Passport's back end system. Learn ways to support your Passport Parking users and improve app utilization.
- Manage my mobile parking operation
- Learn how to navigate and change settings in OpsMan as well as how to manage OpsMan users.
- Expand my mobile parking operation
- Expand your mobile parking operation through Passport by adding new zones for users to park with the app. Learn best practices for signage and how to order more as needed.
- Configure my mobile parking operation
- Configure your mobile parking operation including general rates, event rates, and zone locations.
- Promote my mobile parking operation
- Promote Passport Parking through marketing, wallet offers, and validation codes.
- Report on activity in my mobile parking operation
- Report on activity in your mobile parking operation so that you can make strategic decisions and grow. Learn how to track the growth of your user base and the details of common reports in OspMan.
- Support my parkers
- Learn how to support your parkers when they have questions. Passport parkers can submit a bug through the parking app, but the parking operation admins can also take action in OpsMan to support the parker.
- How parkers can submit a bug
- How to create notifications to communicate to your parkers
- How to create restrictions to simplify your parkers’ experience
- How to navigate the Customer Support tab
- How to refund a parking session
- How to refund a wallet
- How to void a parking session
- Video: How to create restrictions to simplify your parkers’ experience
- Learn mobile pay best practices
- Learn how to optimize your mobile pay operations through Passport by understanding best practices.
- Explore the Passport Mobile app
- Learn how to use the Passport Parking app itself including how to apply a validation code, start and extend a parking session, and change your account settings.